At Health Compounds, your safety and trust are everything to us. We promise to be open and fair with how we use your information. In this section, we will tell you about how we collect, use, protect, and retain your information while disclosing it if needed. We also make you aware of your rights. Before you proceed, we recommend reading this privacy policy and any additional privacy terms that are relevant to your interaction with us. Before using our website or app or providing any information to us that is subject to use, please carefully review this privacy policy. You permit us to access your data.
Information We Collect from You
By accessing our website or by contacting our customer support team, you permit us to use the following data.
- Name.
- Email Address.
- Credit Card Number.
- Mailing Address.
- Phone Number.
- The Username and Password of the Account You Have Made on Our Website.
We may also collect the following non-identifiable data from your use of our app or website.
- IP Number.
- Name of the Device.
- Log Files.
- Cookies.
- Flash Cookies.
- Any Other Information We May Use in the Future.
We only retain your information as long as we need it or to comply with legal and company requirements.
How We Access Your Information
We access your information under the following conditions:
- To complete a transaction for buying a product from us or through our support team.
- To explore the products and services provided by us or through our support team.
- Follow-up with your requests or queries.
- Match your expectations by improving our website.
- Needing your information to legally verify it.
How We Share Your Information
We want to assure you that we do not sell or rent your information to any third party. However, there are exceptions everywhere, and so you might have to comply with our request to share your information.
- Service providers who help us in running our website, payments, product delivery, or technical services. We assure you that our service providers will maintain the confidentiality of your information.
- If law enforcement agencies or government authorities approach us to share your information with them in the case of any discrepancy or theft committed by you, we hope that you will act in good faith and help us maintain the safety and security of our website.
- Your personal data may be sold or otherwise transmitted as part of a bankruptcy proceeding or other type of financial transaction.
International Data Transfers
Your information may be transferred to and used in countries besides your own, including locations where our service providers or technical teams operate. These countries’ data protection standards might be different, but we enforce well-needed appropriate protections to ensure that your information is taken care of according to applicable privacy laws and internationally recognized data privacy principles.
Data Security
We enforce appropriate technical and organizational measures to protect your private data from unauthorized access, revelation, changes, or destruction. Sensitive data, such as health-related information, is subject to more security controls to help ensure its secrecy and honesty. However, the Internet is not a foolproof place, so no data transmission over the Internet can be guaranteed. We encourage you to take appropriate precautions when submitting personal information online.
Breach Report
In the event of a data breach that is likely to happen and could prove to be a danger to your rights and freedoms, we will inform affected individuals and administrative bodies according to applicable data privacy laws. We are committed to acting quickly and clearly to avoid any impact.
Compliance with HIPAA
We take the matter related to the sensitivity of your information seriously and ensure thorough action according to HIPAA. We also follow the privacy guidelines and the guidelines related to a person’s right to privacy, based on which we allow the use and disclosure of sensitive information provided to us on our website. We will continue to upgrade ourselves to protect sensitive information, but we cannot provide absolute security as we said earlier. If you are transferring your data to us, it is at your discretion and you are liable for any data theft or legal issues faced by our website.
Your Rights
Depending on where you live and the local law, you can:
- Request access to, changing, or removal of your personal information.
- Request restriction of the usage of your data, subject to legal exclusions.
- Withdraw the consent you previously granted to us.
- Object to or limit the usage of your data.
- Request a copy of your data in a portable format.
- Opt out of receiving commercial messaging.
To exercise this, please contact us using the communication method provided on the website where your information is collected.
Opting Out of Communicating with Us
Should you wish not to receive marketing communications from us, you may opt out of receiving such updates by utilizing the unsubscribe link, and if you have created an account on our website, you can log in to your account and make the necessary changes to stop receiving updates from us. If you still cannot unsubscribe or are unable to understand how to do so, please contact our support team.
Modifications to This Privacy Policy
We may modify this Privacy Policy from time to time to match the times we are living in or as per the patients’ feedback. Any changes made on this page will be mentioned with the date duly noted. We encourage you to review this policy from time to time to remain aware of the changes and how we protect your information. If you have no objection to the changes made, you are free to use the website; otherwise, you can stop using it, but that will impact how we take care of patients’ health.
Contact Us
If you have any questions, issues, or requests regarding this Privacy Policy or how your personal data is taken care of, please contact us at sales@healthcompounds.com or contact our customer support team, and we will be happy to help you.